1. Initiation

This is the first phase of any project. You'll work with a Project Manager to establish how we'll measure the success of the project. This will allow us all to agree on the nature, and scope of the project. The project scope includes goals, budget, timelines, and any other variables that can help us define what success means for this project. We accomplish this by using the following processes:

• Business needs/requirements analysis
• Review of current operations
• Cost/Benefit financial analysis (including preliminary budget)
• Stakeholder analysis
• Project definition (including cost, deliverables and schedule)

2. Discovery

Before we can design and build your site we need to understand your business or organizational objectives. A successful project always involves clear communication, and a comprehensive understanding of your business situation. We also research and study your customers: what they say, what they do, how they interact with your products and websites.

Most likely your project has a variety of business goals, with differing levels of priority and difficulty. We'll carefully analyze your business, technical, and content constraints. Then we'll work with you to create an actionable plan that will drive the design process.

We have a number of tools that make this possible:

• Stakeholder interviews
• User surveying
• Expert review
• Competitor analysis
• Statistical analysis of website usage
• Strategy, requirements, and project documentation

3. Design

Good design is more than just making your website look attractive. A good design needs to solve your business and communication issues. We need to leverage your strengths, while guiding your users toward the actions we want them to make. We'll continue to discover innovative solutions as we define the comprehensive design.

Some of the tools and processes we use are:

• User personas
• User workflows
• Information Architecture
• Interaction Designs
• Conceptual Designs
• Prototypes and user testing
• Graphic Design

4. Technical Production

The code behind your website is just as important as how it looks. You need your website to available to a wide variety of browsers and devices, and robust enough to last for years to come.

Depending on your level of technical expertise and resources, our involvement in the development of your website can be minimal or comprehensive. However, we will always deliver extremely detailed designs and specifications. Hello Manatee's technical capabilities include server-side development, standards compliant HTML5 code, e-commerce, and content management systems.

Our technical processes include:

• Client-side development
• Infrastructure set up
• Server-side development
• Integration with 3rd party systems
• Development support
• Technical testing